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RAW DNA / Download guide

Your 23andMe file.
Step by step.

Find the download in your provider account, complete its confirmation process and save your original RAW DNA file.

Follow the steps
5 steps / 23andMe

Download your RAW file

Complete each step in the provider account before returning to DNA Genics.

  1. Sign in

    Sign in to 23andMe.

  2. Open the download area

    Visit Download Raw Data page. Or, you can visit the page from your Account tab on top-right → “Browse Raw Data” → “Download” too).

  3. Request your file

    Scroll down and go to the “Request your raw data download” section. Opt-in consent, and click “Submit request”.

  4. Check your email

    You will receive an email from 23andMe in a few minutes. Depending on timing, this could take longer than 10 minutes. Once you receive the email, download the raw DNA data file. It comes as a zip file.

  5. Continue to DNA Genics

    Upload your file to DNAGENICS

Your next step

Keep the original. Then choose an upload.

Store the downloaded file securely and check the upload instructions for its format. Downloading a file does not upload it to DNA Genics or start an analysis.

View upload options